Returns & Exchanges Policy

We want you to be completely satisfied with your Alexandre Christie timepiece. If you are not happy with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the item you wish to return and receive a Return Authorization number.

2

Pack Securely

Place the watch, original warranty card, and all manual booklets back into the original presentation box to ensure the item is protected during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our quality control team verifies the watch's condition, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing